Serving Those That Serve

Public services officials have very difficult jobs performing acts from protecting and serving to search and rescue on a daily basis. Serving Those Who Serve is a core focus of our business model and is a services that we have provided from the beginning. We were founded on providing technology services to communities of limited means. We wanted those communities to have resources to provide a quality level of services to their tax payers.

Police emergency patrol vehicle for those that serve
Police patrol vehicle outfitted with the latest technology tool

The job that is equally technical and dangerous

Police officers perform highly dangerous task such as making roadside contacts with potential criminals. During a citizen contact police officers approach an occupied vehicle not knowing the history of the occupants. The officer will request identifying information as they gather what they call field intelligence. Once the preliminary investigation is complete the officer will then conduct research on the validity of the information provided. 

The tools at the officers disposal on the surface appears simple. The reality is that there is a complex network of information sharing between numerous government agencies. These agencies include local, county, state and federal agencies. This is why Serving Those Who Serve has become a passion of our company. So how does this work?

Information Sharing is across Professionals

These agencies have developed policies that govern what information is shared and by what means. The guidelines set forth states that there will be multiple layers of complex security protocols. These complex protocols have to be negotiated in a sequence of negotiating system (A) before you can negotiate system (B). Each time the connection is broken the person requesting access must go through the authentication process again.

These systems of access control are built on both the hardware and software layers. The data integrity of criminal justice intelligence requires the expertise of trained investigators. The access control requirements of the criminal justice system requires the expertise of Computer Network Engineers. The days of catching criminals by use of pen, paper and metal filing cabinets is over.

Emergency Communication Center

Serving those that serve for safer community

Todays reality is that the Computer Network Engineers job has become just as important as the criminal justice personnel that use the systems. Tax payers depend on the criminal investigator who depend on the systems administrators. Any minor break down in the information chain of command can put lives in danger from the highest levels down to the road side patrol officer gathering field intelligence.

Emergency equipment for those that serve
First Responders Emergency Equipment

We have been building and maintaining these complex layers of security in partnership with county and state organizations for the past 10 years. During normal Criminal Justice Information Systems audits it is our responsibility to make sure that the agencies we support continuously met the standards of the systems governing organizations. 

We continue to seek out government agencies with limited means to build and maintain Information Technology Systems. We want to help get them on the level to provide the services needed to keep the taxes payers safe.

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