FBI Scammers Message

Spot a Phishing Email: 8 Key Signs to Watch Out For

Spot a Phishing Email is very important for many reasons. In today’s digital world, email has become a primary mode of communication. Unfortunately, this convenience has also paved the way for cybercriminals to launch phishing attacks to deceive individuals into giving sensitive information. Recognizing a phishing email is crucial to protecting your personal and financial

Qualities of an Exceptional Helpdesk Technician

In today’s fast-paced and technology-driven world, effective customer support is a cornerstone of success for any organization. At the forefront of this support system are helpdesk technicians who play a crucial role in resolving technical issues, addressing concerns, and ensuring seamless communication between customers and the company. What sets apart a good helpdesk support technician

Understanding Managed IT Support

What is IT Support and Why Do You need It?

On-site IT support is critical for businesses interested in keeping their offices running smoothly day after day with minimal interruption. Businesses depend on technology to run their companies more than ever, so they need an IT support team that’s accessible and able to solve any computer problem. What exactly is onsite IT support? Simply put, it

Corporate Training

Employee Training and Continuing Education

There is an efficiency gap between employee performance and the productivity expectations of the company. Employee training and continuing education does not rank amongst the top 10 priorities of management How can this be possible if employees need certain tools to meet the minimum performance requirements of the job? Society’s Acceptance of Technology As a

Serving Those That Serve

Public services officials have very difficult jobs performing acts from protecting and serving to search and rescue on a daily basis. Serving Those Who Serve is a core focus of our business model and is a services that we have provided from the beginning. We were founded on providing technology services to communities of limited

Antivirus scan running on a computer at The City Technology Group

Why is Antivirus Software Important

One of the best ways to protect yourself from cyber-crime is by installing anti-virus software on your computer, tablet PC or smartphone. A good antivirus program will What is a computer virus A computer virus, sometimes called malware, is a computer program that is installed on your computer without your knowledge. The intent of this

Why Windows Updates are Important

When software developers write pieces of software the main goal for that software is survival. Why are Windows Updates so important? The software developer wants users to continue to use the software as well as telling other people with common needs about the software. The software needs credibility through dependability and reliability. You may wonder