Technical Support Scams

The Federal Bureau of Investigation recently issued an alert about the rise in tech support scams spreading across the country. 

Photo of current client receiving fake technical support scam alert

Fake pop-up ads are fairly common many of us have seen that scam Warning! Your computer may have a virus! message at least once in our connected lives. This usually happens if you click on an unreliable website by mistyping a URL or following a nefarious link from a spam message. Technical Support Scams will also contact you and claim to be from a tech company like Microsoft. No matter how the thieves deliver the threat, the immediate result is often the same.

Microsoft will never send unsolicited messages or make unsolicited phone calls to request personal or financial information, or to provide support to fix your computer. The real Microsoft warning messages never include a phone number. 

Let’s take a look at some common scams businesses face and should be aware of.

  • Online Ads & Listings in search engine results pages.
  • Fake versions of legitimate software programs.
  • Suspicious or Unknown Pop-up Window.
  • Phishing Emails or Text Messages.
  • Fake websites that look like the real thing.
  • Tech Support Phone Scams. 

If you’ve been the victim of a remote access scam, or if you think there may be a problem with your computer, update your computer’s security software and run a scan. If you need help fixing a problem, go to someone you know and trust. City Tech Group offers technical support in person and remotely, and many software companies offer support online or by phone. Don’t try to take on the entire scammer industry in your own.

If you know someone that may have recently been a victim of a IT Security Breach please advise them to reach out to us for support.

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